Service — Des pièces détachées d'origine aux réparations et mises à niveau, en passant par les solutions de service numériques

Que vous ayez besoin de pièces détachées, de réparations, d'assistance sur site, de solutions numériques ou d'options de mise à niveau, nous proposons une gamme complète de services pour protéger votre activité. Nos solutions de services étendues garantissent le développement continu de votre entreprise.

Information required for quick quotation:

Product model / drawing / original part number
Application or system description
Technical specifications (pressure, displacement, interface, etc.)
Estimated order quantity

Submit your requirements to receive a customized quote efficiently.

Besoin d'un coup de main ?

Contactez notre équipe d'assistance

Vous recherchez votre produit ou des pièces détachées ?

Trouver des informations sur les produits

Consultez notre portefeuille de services ?

Obtenez nos services spécifiques à la technologie

Professional Maintenance

Repair Services

To ensure long-term and reliable operation, we provide professional repair and maintenance services for a wide range of hydraulic components and systems. Our expert team diagnoses issues efficiently to get you back up and running.

Our services include:

Fault diagnosis and root cause analysis
Component repair and replacement
Performance testing and calibration
System commissioning and restoration

Lifecycle Support

After-Sales Support

We are committed to providing after-sales support throughout the entire equipment lifecycle, ensuring stable, safe, and efficient operation. We stand by our products and our customers.

Technical consultation and product selection

Installation and commissioning guidance

Operation and maintenance support

Spare parts supply and coordination

Project-level system support

Global responsive service ensuring operational continuity.

Custom Solutions

OEM Alternatives & Custom Solutions

To address challenges such as long lead times, high costs, or discontinued products, we offer reliable OEM-compatible alternatives and custom-engineered solutions.

Compatible Replacements

For mainstream hydraulic brands

Custom Design

Based on system parameters

System Upgrades

Performance optimization

Stable Supply

Long-term solutions

FAQ

Comment trouver des informations sur les produits et les solutions ?

Veuillez saisir le nom du produit ou le numéro de référence dans le champ de recherche pour obtenir plus d'informations sur les échantillons, les pièces détachées, les services d'assistance disponibles, etc.

Le service après-vente est-il toujours assuré pour les premiers produits ?

Bien entendu, notre service couvre également les produits en avant-première.

Comment en savoir plus sur les nouveaux services hydrauliques ? Intelligents, numériques et plus rapides ?

Découvrez Hydraulic Hub, votre plateforme en ligne tout-en-un pour les services hydrauliques.

We are worried about machine downtime. What is your lead time for orders?

We understand that time is money, especially for repair projects. For common models used in concrete mixer trucks and excavators, we maintain a strategic inventory of spare parts and complete units, allowing us to ship within 3-7 days. For customized or bulk OEM orders, the typical lead time is 20-30 days. We will always confirm the exact timeline before you confirm the order.

I am not familiar with shipping from China. Can you handle the logistics for me?

Certainly. Located in Ningbo, home to one of the world's busiest ports, we have a logistical advantage. We are flexible with trade terms to suit your strategy. We can start with EXW for your cost analysis, handle FOB Ningbo/Shanghai for your forwarder, or manage the entire process up to CFR/CIF to your destination port. We ensure professional packaging (wooden crates) to prevent damage during transit.

What is your MOQ (Minimum Order Quantity)? Can we buy a sample for testing first?

We support growing businesses and understand the need for validation. There is no strict MOQ for standard models. You are welcome to order a single unit or repair kit as a sample to test our quality and compatibility. We believe that once you see our product performance, a long-term partnership will follow.

What is your warranty policy if the product fails?

We stand behind our quality with a 12-month warranty from the date of arrival. If any manufacturing defect occurs during this period, we will provide free replacement parts or a new unit immediately. Our technical team is also available via WhatsApp or email to troubleshoot installation or pressure adjustment issues remotely to ensure your machine gets back to work.

Maison

Centre

Chariot

NINGBO RUIMIN HYDRAULIC CO., LTD.